People, Tech & Ops

Recruiting and hiring the people you need.

The bench of internal + external candidates ready for key roles.

Replacing manual work with software or machines.

Systematically reducing waste and cycle time in operations (Lean, Six Sigma).

Rebuilding business models and operations around digital.

The stack that runs the business — ERP, CRM, ecommerce, analytics, infra.

New products, business models, and processes that create value.

Investment in new products, materials, and processes.

Protection of systems, data, and customers from attack.

Applying machine learning and generative AI to demand, personalization, and operations.

Patents, trademarks, copyrights, trade secrets.

Data about how the business runs — production, logistics, service.

The general ledger, subledgers, and consolidated financial data warehouse.